Refund policy

Last updated: May 30, 2026

Thank you for shopping with Orliva. We want you to be satisfied with your purchase. If you are not completely happy, we're here to help.

Returns

We accept returns within [14/30] days of the delivery date.

To be eligible for a return:

• Items must be unused and in the same condition that you received them
• Items must be in the original packaging
• Proof of purchase or order number is required

Once we receive and inspect your return, we will notify you about the status of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or card provider.